We are sure you will be pleased with your purchase from UPVC Maintenance. Please find below ordering information and some of our terms and conditions:
We accept payment via SecureTrading the UK's leading independent Internet payment service provider.
Dimensions
All dimensions given can be subject to alteration by the manufacturers without notice.
All orders for stock items received by 2pm will be dispatched the same day for next day delivery by carrier, small items will be sent by post which is a 3–4 day service.
All deliveries by carrier must be inspected and signed for on receipt, if there is any damage to the parcel this must be noted on the drivers’ delivery document and we must be notified within 48 hours of any damage or shortage if this is not carried out our carriers will not accept any liability for the shipment.
If you request that any delivery is left without a signature we will not be held liable for any damage or shortage in the delivery.
Replacements for faulty goods will be charged for until the faulty items are returned to ourselves for inspection at which time refund will be made if the goods are deemed faulty. We prefer that all orders are placed by fax or e-mail quoting our product code, this alleviates any misunderstanding on phoned through orders, any goods supplied to your order and then returned because they are not required will incur a 20% restocking charge and must be in the original packaging and suitable for resale, carriage charges will not be refunded.
Special order items must be paid for in full prior to ourselves ordering the goods and are not returnable under any circumstance except were deemed faulty.